FAQ

Are the products sold on BodyMitra genuine

Yes. BodyMitra sources products directly from authorized distributors and trusted brands. We take product authenticity seriously and ensure all items are sealed and quality checked before dispatch.


Do you sell original supplements in India

Yes. All vitamins and supplements sold on BodyMitra are authentic and sourced for the Indian market. We do not deal in counterfeit or repackaged products.


How long does delivery take

Orders are usually processed within one to two business days. Delivery timelines may vary depending on your location and courier partner, typically ranging from three to seven business days.


Can I return supplements after opening

For safety and hygiene reasons, opened or used supplements cannot be returned. Returns are accepted only for unopened products with original seals intact, subject to our return policy.


What should I do if I receive a damaged or incorrect product

Please contact us within forty eight hours of delivery at info@bodymitra.in with clear photos of the product and packaging. Our team will assist you with a replacement or resolution. (Open box video Recording Required- T&C apply*)


Are supplements safe to use

All products sold on BodyMitra are manufactured by reputable brands. However, supplements should be used as directed on the label. If you have medical conditions, are pregnant, or are taking medication, consult a healthcare professional before use.


Do you offer cash on delivery

Availability of cash on delivery depends on your location and courier service. Eligible payment options will be shown during checkout.


How can I track my order

Once your order is shipped, you will receive tracking details via email or SMS. You can also track your order through your account on our website.


Are discounts and offers genuine

Yes. All discounts and promotional offers on BodyMitra are authentic and applied as per the stated terms during checkout.


How can I contact customer support

You can reach us anytime by emailing info@bodymitra.in. Our support team will respond as soon as possible during business hours.